Covid-19

what we’re doing to keep you ‘safe aS’ AT Oxbow Adventure Co.

Updated 14th April 2022

Here at Oxbow Adventure Co. our number one priority is keeping all our customers and team members safe, happy, and healthy, and despite Covid-19, we’re pretty keen to keep it that way. From December 3rd 2021 Oxbow Adventure Co. will be operating under the New Zealand Government’s Covid Protection Framework. This means that at each traffic light level, we will have procedures in place to keep you and our staff safe (see protocols below).

As of 11.59pm on 4th April 2022, our industry will no longer be mandated. This means that staff, customers and visitors are not required to hold a vaccine pass for entry. Everyone will be welcome to enjoy our Thrill Seeking paradise!

CLEANING & SANITISING

Oxbow Adventure Co. is proud to be recognised as a ‘Qualmark Covid Clean’ operation. High-touch surfaces and protective gear will be sanitised after each set of customers have travelled. This includes helmets, spray jackets, handrails, bench tops and bathrooms. We also have hand sanitiser stations throughout the premises, and access to running warm water & soap.

refunds / credits

Like you, we’re really hoping New Zealand can avoid any future disruptions! However, if Oxbow Adventure Co. are unable to operate for any length of time as a result of Covid-19, or if you are unable to travel due to restrictions, your booking will either be held in credit or refunded.

We appreciate that some of you may have questions or concerns about the new framework. Please do not hesitate to contact us directly for clarification on our new operating protocols.

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