Covid-19

what we’re doing to keep you ‘safe aS’ AT Oxbow Adventure Co.

Here at Oxbow Adventure Co. our number one priority is keeping all our customers and team members safe, happy, and healthy, and despite Covid-19, we’re pretty keen to keep it that way. From December 3rd 2021 all tourism activities, including Oxbow Adventure Co. will be operating under the New Zealand Government’s Covid Protection Framework

Under the New Zealand Government’s Covid-19 Protection Framework, tourism activities including Oxbow Adventure Co. have been mandated under ‘Entertainment, Recreation and Exercise Services’. This means all staff, customers and spectators aged over 12 years & 3 Months must be fully vaccinated in order for us to operate. Entry to our site is not permitted from December 3rd 2021 to anyone who is un-vaccinated (unless under the age of 12 years & 3 months). We kindly ask that all visitors have their vaccine pass ready for checking upon entry to our site.

CLEANING & SANITISING

Oxbow Adventure Co. is proud to be recognised as a ‘Qualmark Covid Clean’ operation. High-touch surfaces and protective gear will be sanitised after each set of customers have travelled. This includes helmets, spray jackets, handrails, bench tops and bathrooms. We also have hand sanitiser stations throughout the premises, and access to running warm water & soap.

refunds / credits

Like you, we’re really hoping New Zealand can avoid any future disruptions! However, if Oxbow Adventure Co. are unable to operate for any length of time as a result of Covid-19, or if you are unable to travel due to restrictions, your booking will either be held in credit or refunded.

We appreciate that some of you may have questions or concerns about the new framework. Please do not hesitate to contact us directly for clarification on our new operating protocols.

Oxbow-framework-protocols-2.12.21-1Download

Updated 2nd December 2021